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WINNER PRESS RELEASE – ESTATE & LETTING AGENTS
ISSUED 25th April 2025


ESTAS LETTINGS AGENT BEST IN POSTCODE AWARDS 2025
PHIL SPENCER ANNOUNCES SJM PROPERTIES
AS BEST IN POSTCODE 
FOR OUTSTANDING CUSTOMER SERVICE

SJM Properties wins award ahead of the 22nd ESTAS Awards, the biggest award scheme in the UK residential property industry.

The Taunton based agency SJM properties received the best in postcode award in the South West Bristol & Somerset region and have been shortlisted to attend the prestigious ESTAS Customer Service Awards 2025 sponsored by Reapit & PayProp.

The awards are powered by customer ratings submitted through ESTAS own review platform, which recognises the best estate and lettings agents in the UK, and aims to celebrate their dedication to providing outstanding customer service. These reviews are based on feedback from landlords, tenants and homeowners, and is measured over a 12-month period, to provide an honest overview of the service provided.

As a postcode winner, SJM properties have been shortlisted to win a prestigious county, regional or national trophy at the famous ESTAS Awards later this year in front of 1,200 of the UK’S top property professionals.

The UK’s favourite property expert, Phil Spencer said “To secure a Best in Postcode Award is a significant accomplishment within the industry. These awards are unique because they're based entirely on genuine client feedback, reflecting an agent’s unwavering commitment to delivering exceptional service throughout the customer journey. This kind of recognition truly highlights a dedication to professionalism and client care, showcasing those who consistently go above and beyond in their service delivery.”

Simon Brown, founder of ESTAS says “ESTAS is about championing the agents who consistently go the extra mile. It's about recognising that amazing service isn't just meeting expectations, it's exceeding them. We want everyone to share the mindset that providing outstanding support to clients is the norm, not the exception.”

SJM properties are delighted to have received such an esteemed award, and owner Steven Moore says “ We're absolutely thrilled to have won an ESTAS Postcode Award! This recognition means so much because it's based on the feedback of the people who matter most—our clients.


At SJM Properties, we pride ourselves on delivering exceptional service, and this award is a reflection of the trust and support our customers continue to place in us. We're incredibly grateful to everyone who took the time to leave a review and share their experience.
A heartfelt thank you to the ESTAS team for creating a platform that truly puts clients' voices at the centre of recognition in our industry. We’re inspired to keep raising the bar and delivering even better service in the future.
Thank you again for your support!”

For more information about ESTAS please visit www.theestas.com or call 01892 610245